The second-hand marketplace Users Express Frustration Over Size Changes
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
This online marketplace has updated its sizing categories for women's and children's clothes but did not contact all shoppers about the modification.
Digital Channels Response
Many shoppers and sellers have taken to social media saying Vinted listings now show an altered size classification compared to what was initially listed because of the remapping.
Vinted explained the updated approach better aligns with other platforms.
It has advised users to examine their items and manually change the size where appropriate, resulting in member annoyance.
Size Classification Modifications
Previously, the sizes had both one number and one letter, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size was formerly size 12 but now shows as UK 16-18.
Member Experiences
One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Stephanie Gallen, from Glasgow, stated items she posted with size 14 tags were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Required Changes
Charlotte Lunn, based in Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she said.
Service Background
The app has more than 100 million members, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: earlier, the platform withdrew an update concerning shipment methods following member complaints.
